Inlägg av fredagmorgon
Here’s how you handle guest reviews!
Photo: Daniel Hirsch Have one person at the hotel, maybe the manager or the desk manager, that has good overview over what guests that has been at the hotel and is responsible for responding to guest reviews. If the organization is large then you may need a communicator that works solely with guest feedback via […]
Education in Net Promoter Score (NPS)
Learn the basics of how to work with NPS and customer loyalty for effective customer orientation. Take part of fresh examples of how Swedish companies use this measure to deepen their costumer relation, to gain more recommendations and to achieve higher profitability. Welcome to an all-day education in Net Promoter Score that gives you a […]
Welcome to breakfast seminar
How your sales force creates loyal costumers and reaches more conclusions Really good salespersons support the customer throughout the whole buying process and their actions have a crucial effect if the deal works out. A challenge that many salespersons, however, feel that the have little information about the deal. Why didn’t you succeed in driving […]
Breakfast seminar: How your salespersons create more loyal customers
Last Friday a popular seminar was conducted about Net Promoter Score – How your salespersons creates loyal costumers and more recommendations. The seminar was held in cooperation with Wednesday relations and had about 70 participants at the Summit high tech building. Partake of Quicksearch infographics about NPS. Last friday Quicksearch hosted a seminar regarding Net Promoter Score and […]
Quicksearch on radio P1 – on how you succeed with employee surveys
Quicksearchs participation in P1 morning’s feature on employee surveys and to manages to take the step between results and action. Background The feature is based on research at Lund’s University and also the good example ATEA, which Quicksearch worked together with for many years, where one strategically and purposefully managed to take the step between results and action […]
Quicksearch signs strategic partnership agreement with Awesome Group
Quicksearch signs long-term agreement with Awesome Group where Quicksearchs feedback system is the core of the product suit “Awesome Promoter”. The cooperation goes hand in hand with Quicksearchs business idea of offering automated feedback solutions. The effort that drives improvement Awesomes effort on gamification and business consultants to drive on the change, as a complement […]