Here’s how you handle guest reviews!
/i Customer Surveys, Net Promoter Score® /av fredagmorgonPhoto: Daniel Hirsch Have one person at the hotel, maybe the manager or the desk manager, that has good overview over what guests that has been at the hotel and is responsible for responding to guest reviews. If the organization is large then you may need a communicator that works solely with guest feedback via […]
Education in Net Promoter Score (NPS)
/i Customer Surveys, Net Promoter Score®, Sales and Marketing /av fredagmorgonLearn the basics of how to work with NPS and customer loyalty for effective customer orientation. Take part of fresh examples of how Swedish companies use this measure to deepen their costumer relation, to gain more recommendations and to achieve higher profitability. Welcome to an all-day education in Net Promoter Score that gives you a […]
Welcome to breakfast seminar
/i Customer Surveys, Net Promoter Score®, Sales and Marketing /av fredagmorgonHow your sales force creates loyal costumers and reaches more conclusions Really good salespersons support the customer throughout the whole buying process and their actions have a crucial effect if the deal works out. A challenge that many salespersons, however, feel that the have little information about the deal. Why didn’t you succeed in driving […]
Breakfast seminar: How your salespersons create more loyal customers
/i Customer Surveys, Net Promoter Score®, Sales and Marketing /av fredagmorgonLast Friday a popular seminar was conducted about Net Promoter Score – How your salespersons creates loyal costumers and more recommendations. The seminar was held in cooperation with Wednesday relations and had about 70 participants at the Summit high tech building. Partake of Quicksearch infographics about NPS. Last friday Quicksearch hosted a seminar regarding Net Promoter Score and […]
Quicksearch’s debate article in Dagens Handel
/i Customer Loyalty, Customer Surveys, Sales and Marketing /av fredagmorgon“Stop bombarding consumers with irrelevant surveys” The most important question to ask your customers in surveys is whether they want to recommend your store or company to their friends. Other questions might as well be deleted. This writes Quicksearch CEO Ulrica Björnhag in a debate article. Most of us would probably think it was terribly […]
Meet Quicksearch at Upsales Growth Day, January 29th at the Clarion Sign
/i Customer Loyalty, Customer Surveys, Net Promoter Score®, Recruitment, Sales and Marketing /av fredagmorgonQuicksearch’s CEO, Göran Almén, standing on stage and talks about the theme How to create a drive in a sales organization at Upsales Growth Day at Clarion Sign in Stockholm. It will be a busy afternoon where experts and pioneers share their success factors in growth and sales. Quicksearch will obviously be there and invites their customers […]
Quicksearch guest lectures at Upsales Growth Day
/i Customer Loyalty, Customer Surveys, Employee Surveys, Feedback Solutions, Net Promoter Score®, Recruitment, Sales and Marketing /av fredagmorgonUpsales Growth Day was held January 29 at the Clarion Sign in Stockholm, in connection with the next generation of Upsales CRM and Marketing Automation system being launched. The day was a success and offered interesting content on growth and sales and also digital trends. Participants gained new insights, tools, and inspiration to apply directly […]