Here’s how you handle guest reviews!
/i Customer Surveys, Net Promoter Score® /av fredagmorgonPhoto: Daniel Hirsch Have one person at the hotel, maybe the manager or the desk manager, that has good overview over what guests that has been at the hotel and is responsible for responding to guest reviews. If the organization is large then you may need a communicator that works solely with guest feedback via […]
Education in Net Promoter Score (NPS)
/i Customer Surveys, Net Promoter Score®, Sales and Marketing /av fredagmorgonLearn the basics of how to work with NPS and customer loyalty for effective customer orientation. Take part of fresh examples of how Swedish companies use this measure to deepen their costumer relation, to gain more recommendations and to achieve higher profitability. Welcome to an all-day education in Net Promoter Score that gives you a […]
Welcome to breakfast seminar
/i Customer Surveys, Net Promoter Score®, Sales and Marketing /av fredagmorgonHow your sales force creates loyal costumers and reaches more conclusions Really good salespersons support the customer throughout the whole buying process and their actions have a crucial effect if the deal works out. A challenge that many salespersons, however, feel that the have little information about the deal. Why didn’t you succeed in driving […]
Breakfast seminar: How your salespersons create more loyal customers
/i Customer Surveys, Net Promoter Score®, Sales and Marketing /av fredagmorgonLast Friday a popular seminar was conducted about Net Promoter Score – How your salespersons creates loyal costumers and more recommendations. The seminar was held in cooperation with Wednesday relations and had about 70 participants at the Summit high tech building. Partake of Quicksearch infographics about NPS. Last friday Quicksearch hosted a seminar regarding Net Promoter Score and […]
Quicksearch signs strategic partnership agreement with Awesome Group
/i Customer Loyalty, Employee Net Promoter Score, Feedback Solutions, Gamification, Net Promoter Score® /av fredagmorgonQuicksearch signs long-term agreement with Awesome Group where Quicksearchs feedback system is the core of the product suit “Awesome Promoter”. The cooperation goes hand in hand with Quicksearchs business idea of offering automated feedback solutions. The effort that drives improvement Awesomes effort on gamification and business consultants to drive on the change, as a complement […]
Halmstad Golfklubb is working strategically with NPS and becomes the best in Sweden
/i Customer Loyalty, Feedback Solutions, Net Promoter Score® /av fredagmorgonHalmstad Golfklubb in Tylösand was named Sweden’s best golf course in 2014 when the World Golf Awards had its gala and awards ceremony in Portugal this weekend. Club director Christian Jakobsson from Halmstad Golfklubb is one of Quicksearchs greatest ambassadors and is working actively according to the Net Promoter System model for costumer focus […]