Customer orientation is an important part of evaluation work

Wildfire has surveyed the values of Swedish companies in which nearly 400 decision makers in various sectors participated in the study. The overall conclusion in the report is that there is a correlation between an active value and culture work and the organizations result. Customer satisfaction is one the most common value words among companies according to […]

Quicksearch in Dagens Industri

In the edition of Loyalty_Rewards 2015, which is a theme annex of customer loyalty in Dagens Industri, gets Quicksearch’s Business Development Manager, Ulrica Björnhag, interviewed for an article about the connection between loyal customers, engaged employees and profitability, which is a hot topic on the market right now. Its not enough to just have satisfied customers […]

Improved recruitment and introductions

A recent study (Recruitment in the IT business) from Stockholm University shows that IT companies have difficulties in handling the ’80s generation who is perceived as volatile and demanding. The study illustrates the changes in the IT industry that places greater demands on recruitment and induction. Matching requirements with expectations requires focus and continuous improvement. […]