Many feel that the step after the results report is the hard part. What happens next? How do we proceed?
Quicksearch can present a number of good services that gets the feedback process to boost.
Person profile helps you improve team and group dynamics. DISC is an established analysis, which easily described shows if a person is Dominant, Involve, Structured or Controlling. Used with advantage in sales and HR.
Ideahunt is an excellent service to in a positive way gain ideas and suggestions on different problems. With clear goals and incentives campaigns are created whereas employees together compete to find ideas.
To change behaviours and culture is always hard and a long process. But with dilemma you can create discussions and dialogues around sensitive subjects and by doing so put them on the table. The results are often good prerequisites for change.
Don’t you have time to follow up detractors? Then we can help you in a professional way to call selected customer groups. The customer gets noticed, gets a chance to clarify their critique and information about how the process proceeds. You act directly; get a basis to save a detractor.
How do you work with feedback and CX in your organization? With an Audit you get on black and white how you are in terms of degree of maturity in different parts of the company. A good tool to take a new step towards becoming a customer oriented organization.
Can we predict what is going to happen? Given that something has occurred before, we can predict when it will happen again. A prediction is an answer on a specific question – e.g. which customers will leave at the given time? Which other products are you interested in if you have bought X, Y, Z? This is done with advanced statistics models, a service Quicksearch delivers together with Forefront Consulting.
What emotions do your products, services and brand evoke? Quicksearch offers together with Protobrand a unique analysis perspective on emotional insight. Through analysis with the help of metaphors we can discover hidden motives behind human behaviours.
Coaching can be an excellent way to help manager’s effectives work methods, develop leadership skills, find new career ways or improve your communication skills. Quicksearch offers coaching together with INTENCO who have undergone Leapfrogs coaching education (or similar) in accordance with ICF standards (International Coaching Federation).
Sometimes you need a HR resource on part time and sometimes it’s about driving a improvement work within HR. Quicksearch offers together with INTENCO, professional support in HR questions without getting stuck in complex processes and structures.
Sometimes you need help to improve the skills of your managers and leaders. It may be manager feedback, coaching, difficult calls, etc. – but it’s also often about filling the managers knowledge in other areas such as, labour law, work environment questions, recruitment, performance appraisal, setting of wage rate etc.
Driving commitment and development is something that can be done in different ways. To use game theories for work processes is something new and interesting. Together with Awsome Group and Wildfire and Wildfire lectures and different program setups can be offered whereas feedback is a natural and important part.
Quicksearch offers tools for text analysis through our partner Gavagai who helps you structure and analyse text flows. The service can be a one time project or to continuously follow what is said about, for example, a brand or a subject all the time.
