A recent survey shows that smart HR-processes has a positive effect on the economic outcome. Most important for boosting the profit is management development, talent management and performance management. How is your company working with managing and leading your HR-processes? Companies with well-designed HR processes have up to 3,5 times higher growth and 2,1 times […]
Study A recent study from the University of Karlstad on The Role of Customer Support Service in Relationship Strengthening shows strong support for the importance of a good support experience. Customer wants to get good help when needed and those that can give it to their customers enjoys stronger sales, more loyal customers and more new […]
A recent study (Recruitment in the IT business) from Stockholm University shows that IT companies have difficulties in handling the ’80s generation who is perceived as volatile and demanding. The study illustrates the changes in the IT industry that places greater demands on recruitment and induction. Matching requirements with expectations requires focus and continuous improvement. […]
From seminar 24 mars Marketing has for long been about convincing the company’s excellence through megaphone marketing – that this time is over, we know with certainty. Customer churn is more expensive than ever, and bad customer experiences spreads like wildfire in social media. Today’s consumers and customers are more informed and more connected than […]
Swedish media buyers’ view of media buyers and ad products Here comes the latest news on the media business and advertising customers’ perception of ad product, vendor and medium. The movement from print to digital media will continue in 2012. Most expected mobile and web TV increase. According to the forecast Internet advertising is growing […]
All students should have the opportunity to speak up on their education in course evaluations. How this is done can vary both within and between colleges and universities. The process often takes time and energy and can be difficult to grasp. Now Quicksearch in collaboration with Blekinge Institute of Technology (BTH) has developed a new […]
We participate in The Customer Loyalty Conference 28 november. We will go through the strategies on how to develop and strengthen your customer relationships. Besides Quicksearch you can listen to JulaClub, BMW Sweden, and Globalmouth who will share insights and knowledge about how to create and develop strong customer relationships. A warm welcome! http://wednesdayrelations.org/customer-loyalty-conference-gbg-2012
Manchester United lost the Premier League title on the last day of the season in heartbreaking fashion, when rival Manchester City scored a last-minute goal to defeat Queens Park Rangers and clinch its first title ever in May. Man City’s win prevented Manchester United from winning a second straight Premier League title–and record 20th overall–disappointing […]
Quicksearch launch Swedish standard for continuous surveys and feedback. We will evaluate this project in the swedish market and eventually launch an international standard for continuous feedback.
How Net Promoter Score gives you more loyal customers and higher profits Halmstad 14 may, 08.30-10.00 Se Swedish invitation Webinar 15 may, 08.30-09.30 Se Swedish invitation Stockholm 16 may, 08.30-10.00 Se Swedish invitation
